Measuring Your Impact

Every aspect of your organisation and activities should be regularly monitored and evaluated to ensure the services you deliver are achieving maximum positive impact for your clients. 

Monitoring is the collection of information against a plan and set measures. Evaluation is about using monitoring and other information you collect to make judgements about the value of any aspect of your organisation, including projects, products, services or benefits; or about the organisation as a whole. This information can then be used to demonstrate what is working well and where there is room for improvement (Source: Ministry of Health NGO and Disability Network)

Mai I te kōpae ki te urupa, tatou ako tonu ai
From the cradle to the grave we are forever learning.

Māori Proverb

General Information



Better Evaluation
An international collaboration to improve evaluation practice and theory by sharing and generating information about options (methods or processes) and approaches including the Rainbow Framework and a Manager’s guide to evaluation.

Evaluation Resources
The Evaluation Cycle, Organizational Capacity Assessment Tool and Evidence Continuum and Levels of Evidence information. 

Learn how to develop effective impact and evaluation practices in your organisation (inclusive of reporting your findings section).

What Works

An Aoteaora New Zealand-specific website with information that aims to help people gather robust data and information to tell a real story about what they are doing and the difference it makes.
04 385 6173

Reporting Information



A practical user guide explaining how organisations can best use administrative data for continuous improvement and to show the impact of their programme or service.

Getting your organisation ready to do evaluations
This user-friendly step-by-step guide will help organisations become more evaluation focussed in a structured and systematic way. This tool has been trialled with a number of service providers and takes into consideration both Māori and Pacific perspectives.

Making sense of evidence: A guide to using evidence in policy
This handbook helps you take a structured approach to using evidence at every stage of the policy and programme development cycle.


Evaluation framework template
Example evaluation template



Indigenous Evaluation – Using Traditional Knowledge to Guide Evaluation Theory and Practice
How and in what ways can indigenous evaluators and indigenous communities draw upon traditional knowledge to guide evaluation theory and practice?

Getting to Outcomes in the Real World – Tools for Change Webinar No. 2
Outcomes are important to organisations striving to ‘make a difference’ in the Tangata Whenua, Community and Voluntary Sector.

Evaluation webinars
Extensive list of evaluation webinars

Results Based Accountability webinars
Results Based Accountability (RBA) is a simple, practical way for organisations to evaluate the results of their programmes.

  1. Introduction to RBA™ – Make a measurable difference
  2. RBA™ – The art of ‘Mapping & Gapping’, population, systems & services
  3. RBA™– Great data collection, and making sense of your data

All on Community Research you tube channel via link above.

Organisational Outcomes & Meaningful Measures
To design strategic and measurable outcomes for your non-profit organization, including organizational theory of change, co-design process, and where to find further resources.