While we are still learning more about this new virus –

We do know the risk of the virus spreading in New Zealand is very low How worried should I be?

  • Your chances of catching the coronavirus in New Zealand are very low.
  • It is highly unlikely you will catch the virus walking down the street
  • Coronavirus appears to be as infectious as the flu and the symptoms are similar – fever, cough and shortness of breath. You are only likely to catch it if you are near to someone with the virus. Most people catch the virus from someone at home, a close workmate or someone they spend time
  • People will not be moving around the community if they are suspected or confirmed of having the virus – they will be in isolation. Their family and anyone they may have infected will also be asked to stay at home.

How serious is coronavirus?

 People are being infected, mainly in China, but only a small number of those with coronavirus have died.

  • Most people have a mild to moderate illness with flu-like symptoms
  • People of all ages are being infected, but older people and those with medical conditions seem most likely to get seriously ill.

How do I protect myself and my family?

 Everyone should protect themselves from the virus, as you would for the ‘flu –

  • Washing your hands regularly, or using hand sanitiser, is the best way to avoid this illness
  • As with other illnesses, do not go to work or school, or see visitors if you are sick
  • Cover coughs and sneezes with tissues or clothing, and wash hands afterwards
  • Avoid being near to people who are sick
  • Washing your hands often and covering coughs and sneezes will do more to protect you from the virus than a mask
  • If you are sharing food, use utensils to serve the food and keep your personal spoon, fork, or chopsticks separate to avoid transmission through saliva

What should I do if I think I could have coronavirus?

 If you start to experience mild symptoms, then stay at home and call Healthline for advice: 0800 611 116. Interpreters are available on request

  • If you start to experience more severe symptoms arrange to see a doctor urgently. Call ahead and mention your travel history. Difficulty breathing requires immediate medical attention and can be a sign of pneumonia

Where can I find more information?

 Information is updated regularly on the Ministry of Health website

Kids in poverty miss school as siblings share school uniform.

The very latest newsletter

Good Morning

Have you liked our Facebook page?

I know – some people don’t like Facebook. But its a great way to get snippets of info out immediately. And you dont have to post, you can just stalk us. We post at least once a day about something that is of interest to the sector here in WBOP. Here are the last few posts we put up.

  • Kids in poverty miss start of school year, as siblings share one uniform – Stuff
  • The big show that saves lives – NZ Herald
  • Tō Ao, Tō Reo: Your World, Your Voice
  • Cannabis – How it affects our health – an easy to read report from the Royal Society Te Apārangi

Go on, like our page – and be even better connected. Feel free to make comments on any of our items.

Are you worried about the impacts of poverty on children?

SociaLink have invited the Child Poverty Action Group to come to Tauranga to meet with the social sector as an opportunity to learn more about what they do and what issues they are tackling. SociaLink also wants to gauge interest in establishing a local child poverty action network. There are similar networks operating in different parts of Aotearoa and can pretty much be as active as we want it to be If there is interest SociaLink is happy to support the running of such a group, equally we are happy if another organisation wishes to support such a network. Georgie Craw from the Child Poverty Action Group and Alan Johnson from Salvation Army Policy group will be visiting The Kollective on Monday 24 February at 1.00pm. If you’re interested in joining the conversation email: kathy@socialink.org.nz If you are interested in how child poverty is measured, visit CPAGs website – it’s very clever!

Meet our newest team member

Liz Flaherty is fairly well known in the social sector here in the WBOP. She has over 25 years’ experience working in social services as an educator, family violence advocate, community development practitioner and researcher. As our new Community Insights Lab Manager she will be doing more detailed planning for the CIL, build relationships with holders of data and start using data to help the sector.  What does all this mean? The sector will soon have access to more detailed data to support informed decision making. They will have support to access information that is now available and the ability to mash data for more complex solutions. Part of the programme will be about educating what is possible, learning the language of data and exploring more options and solutions. At the moment Liz is still setting systems up and getting to know people around the sector. Feel free to contact Liz on lizflaherty@socialink.org.nz, or by phone on 021 193 5218.

Connect with a mentor to grow your leadership in NFP organisations

First, we meet with you to learn your specific goals, existing challenges and areas you’d like to improve in as a leader. Next, our orientation programme prepares you to maximise the mentoring relationship. Once completed, we connect you with a mentor who can help you meet your goals. We have a pool of mentors from all sorts of sectors, so you get a valuable outside perspective on your work. From here, you and your mentor will meet at least once per month, for six months. Typically, you will discuss progress against your goals and any successes and challenges since the previous meeting. Then, you’ll make a plan for what you are going to achieve in the following month, which is reported on in the next session. Read more specifics here and apply

Want to have a highly charged and productive board? Here are two options:


No. 1

In partnership with BayTrust, Exult will be running a Governance Workshop in Tauranga on Saturday 29th February 2020, 9.30am – 4pm. We have space for 8 organisations to attend this heavily subsidised session.  Please note, your organisation will need to meet Bay Trust funding criteria in order to take part. Read more and book

No. 2

IoD’s Not-for-Profit Governance Essentials in Tauranga at a reduced cost!
Gain a confident grasp of robust board processes, good decision-making, and board operations in a not-for-profit context with this Institute of Directors course. Course description In this one-day course you will learn the roles and responsibilities of the board and directors from a not-for-profit perspective. At the end of the course you will have a confident grasp of board relationships, robust processes, good decision-making, and the main elements of board operations. Content covered
  • Governance, legal, and regulatory framework essentials
  • Board charters, the role of the board, culture and ethics, and board composition
  • Board protocols, meetings, and papers
  • Board and management relationships and succession planning
Date:  24 March 2020  Time: 8.30am – 5pm.
Cost: Non-IoD members: $450 incl (usually $1080) IoD members $380 incl (usually $850) Read more and book

A very interesting read

Lost Connections: Uncovering the Real Causes of Depression – and the Unexpected Solutions

by Johann Hari What really causes depression and anxiety – and how can we really solve them? Award-winning journalist Johann Hari suffered from depression since he was a child and started taking antidepressants when he was a teenager. He was told that his problems were caused by a chemical imbalance in his brain. As an adult, trained in the social sciences, he began to investigate whether this was true – and he learned that almost everything we have been told about depression and anxiety is wrong. Available on Amazon


Manager – Welcome Bay Community Centre 30 hours per week – focusing on community wellness and development for Welcome Bay, Hairini, Maungatapu, Poike. For more information please email: centremanager@welcomebay.org.nz

Thankyou to our supporters

Learning & Development opportunities

At the end of 2019 SociaLink carried out a survey on what the Learning & Development needs of the social sector were, in this area. Although we weren’t overwhelmed with responses we pushed on and invited a selection of people to lunch to discuss our needs further. Read the results here, and let us know if you have an opinion also.

Summary of survey responses

  • People are overloaded with their case work
  • Prefer face to face learning in small groups during weekday and in short sessions 2 hours to ½ days.
  • Topics favoured

Table of figures

Financial management14
Operational management e.g. human resources14
Marketing and communications17
Applying Tiriti o Waitangi to the social sector in the WBOP18
Digital technology- assessment of technology needs and ongoing support to address needs12
Using social media (including engaging with younger people)18
Health and safety compliance15
Basic understanding of Māori pronunciation and protocol11
Local Māori history and local iwi and hapu14
Upskilling Board Trustees12
Pasifica cultural understanding11
Engaging with people from other cultures12
Measuring your impact18
Change management15
Strategic planning11
Social Work continuing professional education12
Human Resource Advice eg including contracting staff11

Link to our Learning & Development page to find out what is scheduled.

Here is our 2020 draft annual Learning, Development and Event programme. All items are subject to availability and confirmed dates.

2020 Plan

New Appointment

We’re pleased to announce the establishment of a Community Insights Laboratory (CIL) following the feasibility study to determine the need for such a facility, for which there was a lot of interest.  The Community Insights Lab aims to make available ‘big data’ or any kind of data to help inform decision making and planning for the community and social sectors.

We are very excited to have employed Liz Flaherty who is starting in mid-January 2020 to do more detailed planning for the CIL, build relationships with holders of data and start using data to help the sector.  Many of you will know Liz Flaherty, she has extensive experience in the social sector, particularly in the area of family harm, including being an experienced researcher.

Great Managers Programme


Effective people leadership skills are critical for navigating the fast pace of change within workplaces today. Great management is vital for all high performing and happy teams and is an essential part of building healthy and thriving workplaces.

Great managers consistently engage their teams to achieve outstanding performance. They create environments where employees take responsibility for their own, and their team’s, engagement and build workplaces that are engines of productivity and profitability.

The results you are getting in your organisation across the board are greatly influenced by the management skillset of your people leaders.


  • Lead their people
  • Take responsibility for the engagement and performance of their people
  • Lead by example cultivating a positive and encouraging team culture
  • Consistently coach and develop their people to deliver results
  • Are hungry for growth, seeking out feedback to help them improve


Managers account for at least 70% of the variance in employee engagement scores across business units, Gallup estimates.

The future success of a company will rely on the development of a highly conscious style of management, a great manager. The role is less about control and more about enabling people to do their best work in an environment that fosters creativity, experimentation and learning.

This new manager functions as a connector, catalyst and enabler of ideas and innovation.


  • DEVELOPS STRONG leadership capability
  • BOOST employee engagement AND RETENTION
  • SUPPORT HEALTHY working relationships

Great Managers is an 8-module workplace training programme designed to develop the management capability of people managers. Through this programme your people managers can:

  • Discover the new role of manager as leader in the workplace
  • Learn how to cultivate trust through your daily actions
  • Develop team vision, purpose, values to grow team motivation and focus
  • Learn how to have the conversations that matter to improve performance
  • Develop your coaching skills to empower your people





The new role of people leaders in today’s workplace

Setting programme learning outcomes

Great managers self-assessment



The power of your mindset

Cultivating trust through your actions

Self-development principles



Vision and Purpose

Values to guide behaviour

Team objectives



Team meetings

Individual check-ins

Feedforward sessions



Roles and responsibilities

Clarify performance expectations

Accountability conversations



The four types of communication

Using conflict as an opportunity to grow

Speaking when the toxic four behaviours are present



Conversations that matter

The impact of avoiding vital conversations

Improvement conversations



Active listening

Coaching conversations




Every session was useful and interesting and the energy you bring makes for a better learning experience. I’ve learnt the importance of self-reflection and it opened my eyes to things I wasn’t seeing. The training encouraged me to reflect on the impact of my actions as manager.

Angela O’Donnell | Volunteer Coordinator | TAURANGA RDA

I really enjoyed the programme.  I felt it kept me on track. I’ve been reminded that I need to lead the way and own my strengths. Thanks for your coaching, I enjoyed your energy.



This programme is one of the most fantastic mentoring and learning experiences I have had. It really helped me in my work. Vanessa is an excellent facilitator and mentor. Thank you so much for all your support throughout this programme. You were my biggest catalyst. I feel so lucky to have met you and learnt all I did. You really are fantastic.


Overall a great course. It was confronting when it needed to be which forced me to face some hard truths when looking at the sustainability of the way I like to work. I experienced massive personal growth. I feel more equipped to deal with issues that pop up in my current role.