P – An Awareness Seminar

An Awareness Seminar

 Methamphetamine use continues to rise affecting the whole Bay of Plenty community, regardless of age, gender and profession. It is timely to continue debating what solutions we need for our community.

What to expect:

  • Guest Speakers
  • Support that is available
  • Real life stories from local community members
  • Informed community discussion
  • Information on methamphetamine
  • The opportunity for audience questions

MC: Brian Thomas, Trust Manager, Family Link

Thursday 16th May, 6 pm – 8 pm

Historic Village Hall

17th Avenue West, Tauranga

Doors open at 5.45 pm

A FREE community event. Light refreshments will be provided.

Help with funding

Hands on Help with funding

SociaLink are offering up to ten organisations assistance with a funding plan and development of sponsorship packages by:

  1. Assessing your current funding collateral and plans
  2. Identifying potential funders and compiling a funding calendar
  3. Peer review of funding applications
  4. Guidance to maximise donations
  5. Streamlining funding templates and systems
  6. Identification of sponsorship packages and development of collateral.

If you’re interested please complete this form.


Community Insights Laboratory – we need your voice

Dear Board Chair, Trustees and Management Team,

An Introduction to the Feasibility Study for a Community Insights Laboratory (CIL) in the WBOP and an invitation to participate.

In an ideal world if you could go to a place and potentially get the answers to your most pressing operational problems and, as a consequence, have the potential to assist the decisions making process based on real evidence – all with the press of a few buttons and all from the comfort of your office or your home – would this be a place you would like to ‘visit’?

Such ‘places’ exist all around the world. They are called Data Science Labs and they are enabling all types of organisations to make better and more effective decisions because these decisions are based on real and real-time data. As a result, organisations are working smarter, they are becoming more efficient and therefore more effective and as a consequence provide a better service for their end user whilst remaining sustainable.

For example, the Ministry of Justice in the UK runs a data lab which tracks reoffending data and the information provided helps organizations to assess the impact of their work on reducing re-offending; provides evidence to funders and clients; and develops the evidence base of effective rehabilitation. Closer to home, Sport New Zealand has developed the Community Sport Insight Tool which is designed to help those operating in the sport and recreation sector to better understand their participants and plan for future demand. Katikati Community Centre uses data to determine the need for particular programmes and works with their providers to plan future provision. An example of this is their relationship with the AA driver programmes. Data showed that need exceeded provision and thus the AA has gone back to their funders and requested more resources in order to meet the need.

Here, in the WBOP, we want to ensure that the community sector is provided with sufficient support and the right tools to empower them to make a positive difference in the lives of our most vulnerable people. With this in mind a feasibility study has been commissioned by TECT and Socialink to ascertain whether there is a need to establish a Data Science Lab, specifically for the community sector, within the WBOP and, if so, what form it would take.

For the purposes of this study and to differentiate it from other Data Science Labs, we are using the name COMMUNITY INSIGHTS LABOROTARY (CIL).

We are honoured to have been invited by Socialink to carry out this feasibility study.

Who are ‘we’?

We are a group of three like-minded people, with complimentary skills, who share a passion for empowering and enabling individuals and organisations to operate at the highest level and as a result provide the best possible service and support for those who require it.

We are: –

Paul Whitaker – nearly thirty years of experience within the social and community sector. Experience in both operational and governance roles. Currently sits on the boards of Creative Bay of Plenty, TEDx Tauranga, the establishment board of Taumata and Te Okuroa Drive Schools and the Distributions Committee of the Acorn Foundation.

Philip King – previously GM Community Services at Tauranga City Council. Over 15 years experience of working directly with the community sector. Knowledge and strong strategic relationship with key local and central government organisations. Leader and sponsor of numerous feasibility investigations across a range of sectors including infrastructure , community and organisational change.

Michael Luke – Over 40 years experience in management and executive positions in Information Technology, Digital Enhancement and Data Science. Understands the power of information, having worked with all levels of employees within organisations. Extensive training experience regarding the use of Big Data for both analysis and end users.

We would like to invite your organisation to be part of this feasibility study as we value your thoughts and opinions around these matters.

There are 3 ways you can be involved: –

  1. Complete the on-line survey that will be distributed in the near future;
  2. Volunteer for a face to face discussion which will take about an hour;
  3. Volunteer to attend one of our Focus Group sessions where you will discuss all aspects of this concept with others from the community sector.

If you wish to take part in either option 2 or option 3 or both of them, please email Paul on paulwwhitaker56@gmail.com of give him a call on 027 555 6400.

We are looking forward to hearing your ‘voice’ on this matter.

Kindest regards

Michael Luke

Philip king

Paul Whitaker

SociaLink Forum on the current Review of Charities Act

Have you heard about the Review of the Charities Act and call for submissions, due April 30th, but not sure where to start? SociaLink invites you to a forum on the Review which will background some of the issues identified by experts* that need addressing including:

  • Need for a more comprehensive Review carried out by the Law Commission, rather than the current review under the Department of Internal Affairs
  • Review the purpose of the Act.
  • Enable charities to have access to usual judicial methods of appeal, for example if de-registered or declined registration.
  • Charities’ ability to advocate to further their charitable purposes is an important role in society and needs protecting- the current review terms of reference have a narrow view on advocacy.

The review affects all charities whether registered or not with Charities Services.


When:  Wednesday 17th April 2- 3.30 pm

Where: Matawhero 1 Room,

The Kollective, 17th Avenue West, Tauranga

* “Review of Charities Act 2005 – why you should get involved” by Dave Henderson and Sue Barker, February 2019.

Link to further information and reports here.

If you’re putting in a submission on the Charities Review, LEAD in Christchurch have written a comprehensive blog with six recommendations that you may wish to pick up on. It is certainly worth a read, and please share with your connections.

Here’s a link to the blog

Issues Paper – Review of the Charities Act v2

The Department of Internal Affairs (DIA) will host an online meeting presentation on modernising the Charities Act at 12pm on Thursday 4 April 2019.  To register your interest, email charitiesact@dia.govt.nz with “online meeting presentation” in the subject line.

Email to let us know you’re coming.

What can we do?

I have been wracking my brain about how Socialink can best tautoko or support our Muslim community at this horrific time.

Tears well up regularly and I expect they will for some time as I hear the stories emerging of what happened and how people and communities are responding to what has happened.

We cannot deny that there is an under current of hate and discrimination in our communities, whether that be targeted at Māori, LTGTBQIA community, Muslim, Jewish, the list goes on and it exists here in the western Bay of Plenty.

Events such as what happened on the 15th of March emerge from this dangerous under current and must be challenged.

These are hard conversations to have and this is, I think, how SociaLink can contribute, not just now but for years to come. Let me start today.

I am a Pakeha, middle aged (hard to face up to but true L), middle class, heterosexual woman which is a common demographic group in the workforce of the social sector.  By virtue of being born into a middle class Pakeha family I have benefited from the colonisation of Aotearoa and being a part of the dominant Pakeha culture.

I have benefited from and had access to New Zealand’s schools and health services and have not experienced discrimination because of my race or sexuality.  Not only this, the schools and health services are delivered according to my cultural frame of reference and at a cost that was affordable to a middle class family.

This is not the case for most Māori who still suffer from the impact of colonisation, including being the victim of terrorist events in the 1800’s.  Māori and other minority groups have not had the same level of access to education and health delivered in a way that understands and reflects their culture nor in a way that is affordable.  They have also suffered as a result of systemic and unconscious discrimination.  The suicide rates, high levels of incarceration and poorer health outcomes are a testament to this.

So what do I do.  For a start I own and acknowledge my privilege and do whatever I can to redress the power imbalance.  I continue to learn and will continue to do so for the rest of my life about Aotearoa’s history, te Ao Māori , te reo Māori as well as about other minority groups and use any opportunity to raise awareness.  The more I learn, the more I realise I don’t know, like peeling an onion, as I learn about one layer I discover ever more layers.  I think this alone is one of the most important things that we can do, the dark under current of discrimination and hate thrive in ignorance which then cultivates fear.

I do my best to pronounce Māori names correctly.  I challenge discriminatory views or acts whenever I hear or become aware of them.

As I go on this journey, I can assure you I don’t get it right all of the time, it’s a work in progress.  I would like to thank my friends and colleagues who take the time to teach and advise me about their culture and their experiences so I can better understand life from their perspective.

I challenge you to reflect on and think about how you expose, challenge and ultimately eliminate the under current here in the western Bay of Plenty.  I challenge us to think about how we tap into the huge outpourings of aroha at the moment and foster this so it remains and becomes our ‘new normal’.

Leadership Transitions are an opportunity for change

Nothing challenges the complacency of a board like the resignation of the organisation’s manager (AKA CEO, Executive Director, or the myriad of other names for the person who runs the place). All governance models, theories and personal experience point to recruitment of this person being one of the most important jobs a board has is to carry out.

Finding the right person is paramount and good processes can avoid expensive bad decision making, time wasting, and depletion of energy. In our sector there are many examples of good practice. I have participated in, supported, and led, several leadership transitions.  This has been a privilege and learning opportunity, as I’ve had the opportunity to observe what works, and what creates stumbling blocks.  Here’s the summary:

It all starts with the board

The shift to a new leader is the time when a board should make sure the organisation strategy is current, relevant, and clearly articulated. The Strategic Plan needs to be the foundation document on which to base recruitment. The goal is to hire the best person to achieve the organisation’s vision, in relation to where the organisation is at in its life cycle, not the person who is as much as possible like the person you are replacing.

The goal is to hire the best person to achieve the organisation’s vision, … not the person who is as much as possible like the person you are replacing. 

While the board is clarifying the strategy, and the skills and competencies of the person they see could achieve the strategy, it is also time to get the governance house in order. In my experience, it is the boards who review their own performance (and particularly their relationship with the manager), and who are clear what type of board they want to be, that successfully and more easily welcome in a new leader.

Boards who think they can sit back once they have the new person in place are sadly mistaken. As much as this is a particularly important time in the life cycle of the organisation, it is also a particularly important time in the life cycle of the board – one where a partnership approach is required. I have observed many new leaders needing ongoing board support, sometimes for up to a year. Not for profit leadership is complex and expecting a superhuman to walk in and take over from day one is a recipe for chaos.

Not for profit leadership is complex and expecting a superhuman to walk in and take over from day one is a recipe for chaos.

The outgoing person is in there too

While succession is without a doubt the board’s job, I am yet to see a successful transition where the outgoing leader has not made a concerted effort to ensure the recruitment process is well informed and supported. No-one else know the intricacies of the role and they usually have the right stakeholder connections, networks and relationships in place.

I have seen both successes and disasters when it comes to the outgoing leader being on the selection committee. Like much of not for profit leadership, the answer to the question of the virtue of this is “it depends”. Boards need to ask what the benefits and risks are of them being on the team.

It takes a village to recruit a new leader

It is the connections and networks the exiting leader and board have that usually brings the next leader. The new person is often recruited either from within or are sent by the community of stakeholders. It is worth keeping in mind stakeholders and members have a vested interest in making sure the right person is in the job and it is my experience there are genuine risks to be considered and managed (but not impossibly so), when an organisation recruits outside of their constituency.

I am often asked whether the tasks of recruitment (i.e. advertising, recruitment, shortlisting etc) should be outsourced. I have seen this work both very well, and disastrously. See my previous article on selecting the right consultant for your organisation.

The best board recruitment sub-committees (and having one is a success factor) I have worked with include board members who have: experience with recruitment; diverse worldviews; and are able to ask critical (as in analysis, not criticising) questions. Even better are the sub-committees who include an external stakeholder on the team.

It might just be me, but the actual tasks required to recruit someone are not rocket science, but a Recruitment Plan is in fact, essential. Use someone else’s template, or list the tasks and work backwards from when the new person needs to start. Be prepared to be startled as to how long recruitment takes. The process is likely to not go to plan 100%, but a framework reduces the risk of the process going off the rails.

When it comes to choosing the best person, I have identified three essential selection tasks that lead to success.  Firstly, the importance of referees cannot be understated and should include informal inquiry around the sector. Secondly, applicants presenting a strategy or some thoughts about their role in the interview is like reading a book about who they are and how they think, so it’s worth asking for this. Finally, listen for clues (and red flags) from both the applicant and their referees with regards to their values and their relationship skills. Here’s the thing about our sector:  Hard skills can be taught, or even outsourced. But how someone builds and maintains relationships is usually about who they are as a leader.

This is about change management

Bringing a new leader in to the organisation will alter the dynamics of the staff and volunteer teams, and there will be a change in management/leadership approaches. Successful transitions are evident when the board and new leader work in partnership to manage this change, and it is done in a deliberate and thoughtful way.

Successful transitions are evident when the board and new leader work in partnership to manage this change, and it is done in a deliberate and thoughtful way.

We know that communication is the essence of good change management and it needs to be evident throughout with a Transition Plan. Again, putting it down on a shared document helps to stay on track without being rigid. Timely communications to the right people, with the right information, and in the right way, will make or break the transition.

Finally, how a board says “Goodbye” and “Welcome” at the same time is when we see an organisation’s values in action. I have noticed that when this is done well it provides energy and positivity to the change taking place.

Summary of the Key points in case you’re skim reading

Successful transition is not just a checklist of administration tasks, it requires:

·         Organisation and governance readiness.

·         A collective approach from the board, outgoing manager, and stakeholders and members.

·         Good management of the process, including a recruitment committee and a Recruitment Plan.

·         Using hiring tools to support the right selection.

·         A change management approach.

One last thing. An experienced organisation development coach once told me that a good question for boards to ask themselves is: “What will the board who are in place in 10 years’ time think of our choice of leader?” In line with most governance functions the answer is: “If we keep it strategic, we’re doing our job”.

Sandy Thompson