SociaLink Operational Support
Boost your resources with operations support at a highly subsidised rate
Services from SociaLink Office Support
- Accounting + bookkeeping
- Basic design + websites
- CRM Systems
- Data entry
- Document policies + procedures
- General Administration
- Health & safety documentation
- Human resources documentation
- Set up systems + processes
- Technology recommendations
- And more
Frequently Asked Questions
We aren’t a not-for-profit or registered charity - can we still use this service?
Yes, for-purpose organisations including social ventures and groups that aren’t yet formalised and are committed to making a difference in the Western Bay of Plenty region can contact us for approval.
What if I need more than 20 hours?
If we have available resources we can offer additional 10 or 20-hour blocks.
This resource is specifically for projects and is not meant to replace a regular staff member.
Will I have to supervise the person?
We will need some time from you to ensure that we understand the work required and possibly ask questions. However, the service provider is a senior-level person and does not require immediate supervision.
Will you come to our office?
Depending on the work. Likely the initial discussion might take place in your office. However, work may be done remotely.
What are the terms + conditions?
Confidentiality is assured. Payment is required upfront. Prior to payment, we will review the full terms + conditions found here.
SociaLink Operational Support (SOS) is a subsidised programme designed to create a shared operations support resource for organisations in the social and community sectors.
By providing organisations with a high-skilled, vetted and reliable resource more can be done with less cost and overheads.
What:
Operational projects will be completed by a Senior Operations Manager contracted to SociaLink.
Projects for organisations may include:
- Accounting + bookkeeping
- Basic design + websites
- CRM Systems
- Data entry
- Document policies + procedures
- General Administration
- Health & safety documentation
- Human resources documentation
- Set up systems + processes
- Technology recommendations
- And more – contact us for other options
Why?:
Based on research, many organisations struggle to get operational tasks completed due to a lack of resources and cost.
Sharing a resource makes it less expensive and more efficient for organisations to get operational projects done. Instead of each organisation advertising, vetting and contracting a resource for a short-term project, SociaLink has been funded to provide this resource at a subsidised cost.
Who it’s for:
Any not-for-profit or for-purpose organisation operating in the Western Bay of Plenty.
Cost:
Purchase 10-20 hours of service
$25-45/hour, depending on the average annual expenditure of your organisation.
Jana Hood
SociaLink Operational Support (SOS) Programme Lead
With over 10 years of senior operational management experience, Jana helps kick organisations into high gear by doing what needs to be done.
Click to view her bio.
COLAB recently worked with Jana to change over our systems. All her information and training was easy to follow and clear to understand. She was easy to get a hold of if we had any issues or questions. It was a pleasure to work with her.
Thank you for doing an amazing job. We appreciated all your hard work.
– Rebecca West, COLAB
SociaLink Office Support is great! It saved our organisation both time and money…the service is far more than admin support. We had tech issues that we had been struggling with for months that Jana solved in a matter of hours.
A++
– Amy Board, WBOP Kai Resilience
Jana provided the most efficient administration support I have experienced. She was able to support me to identify my needs, has an incredible range of skills, and far exceeded my expectations.
– Dr. Katie Boxall, Hui E! Kaiwhakahaere Matua/Chief Executive
– Clare Rodgers, PiPS Manager
– Michelle Hall, True Colours Honouring the Mother Manager
Jana did an excellent job migrating all our data from Microsoft to Google before the new fees came in – efficient, seamless, and stress-free. She made the whole process smooth and easy for our team, and it was incredible value too, with the subsidised rate. We could not have done it otherwise.
– Laura Wragg, Envirohub General Manager
Jana has enabled me to have my dream of GSB Money Coaching having a first class website and a booking system so we can we can empower people in our community with the confidence and knowledge of how to be and stay financially well. The set of questions she got me and my team to answer before starting the project, and in person chats clarified, who we are, who is our “audience” etc. Who is our service for? Who is it not for? This was so valuable as she kept this front of mind when designing the website. She spent time searching videos I sent her to get just the right clips to convey our message. She listened when I said “I like those flip things” when looking at various templates to use.
– Sylvia Bowden, GSB Money Coaching
Jana’s marketing services through SociaLink were a real encouragement for a not-for-profit always having to be thrifty with all external spending. Having Jana’s skills available to bring a concept to full reality in a highly professional brand guide exceeded the expectations of our Board and was highly valued. I doubt that the Board would have agreed to the costs that would have been incurred from briefing an external agency to execute the delivered job. Not only did Jana seek out cost effective solutions for production, she also set up templates that can be used by a wide range of people. The ability to access professional skills at significantly discounted rates was highly appreciated. In addition Jana was quick to turn around tasks and worked to tight deadlines where required. I would highly recommend the value of this service to any organisation looking to improve their marketing impact without breaking the bank.
– David Marshall, Grey Power NZ National Vice President
It’s wonderful to have this service available for not for profits through SociaLink – it’s more affordable for our club and Jana is very knowledgeable and helpful. We were looking to update one of our websites and for quick fixes on our other one to make it easier to find and use. We have one of our websites updated so far and it looks much better and is working great.
– Erin McKenna, Te Puke Gymsports General Manager
Our Rotary Club needed help to upgrade our computer software and to customise it to our needs. Jana took the time to get to know our group and our activities and offered suggestions that added value to our project. We would never have managed without her expertise and guidance and we greatly appreciated her patience in working at our pace.
– Christa George, Rotary Club of Pāpāmoa Immediate Past President
Jana at SociaLink was fantastic to work with. She completely re‑did our organisational policies to ensure we met audit standards, our Trust Deed, and Board Policy requirements, and worked collaboratively with BellBird, resulting in the best possible outcomes for our clients. Jana is open, honest, patient, and respectful, and always took the time to support me through my questions, especially when I was feeling out of my depth. She also worked at a good pace, which meant the work was completed efficiently and didn’t cost us a lot in hours. During an incredibly stressful period with tight compliance deadlines, I felt genuinely supported and in safe, capable hands.
– Julia Fonotia, Te Aratu Trust Tumuaki/Manager
Jana from SociaLink was incredible to work with during our website rebuild. It was a complex project and definitely not an easy task, but Jana handled everything with professionalism, patience, and care. She was always responsive, incredibly supportive, and made the whole process feel manageable. She took the time to explain things clearly, was patient with my sometimes slow responses and never made anything feel like a burden. The end result is a website that is intuitive, user‑friendly, and exactly what our organisation needed. I couldn’t recommend Jana highly enough, she truly goes above and beyond.
– Jess Gamble BSW, Takitimu House Operations Manager
Te Mahi ā-Nuku recently engaged Socialink Office Support to assist with marketing and recruitment. Jana is a true professional and incredibly easy to work with. Her knowledge and technical expertise gave us complete confidence throughout the process, and we highly recommend her services.
– Kylie Willison, Te Mahi ā-Nuku General Manager