COVID-19 Workplaces Resources

Download a guide for workplace leaders on well being at work during COVID-19. Workplace Wellbeing

Further research collated on staff well-being during stressful times. Download a pdf here.RESOURCES Staff Wellbeing

These resources aim to provide some help for staff, volunteers, managers, organisations while we live through this time of uncertainty and anxiety in dealing with Covid-19.

As many have said, dealing with Covid-19 is causing great stress for some families, whanau, clients and staff. The fear, uncertainty and grind of what will happen next and how much longer it may go on for takes a toll.

Stress related effects can include struggling to find motivation to do anything; dips in mood, irritability, fatigue, anxiety, depression and so on.

The following articles and resources provide some suggestions and options for staff and managers on general personal and workplace wellbeing, including on working remotely.

At the end is a list of organisations that provide workplace services including counselling and employee assistance programmes.


  1. Maintaining Social Wellbeing in Aotearoa-New Zealand during Covid-19: Seven Reasons to be hopeful.  


This publication by Professor Richie Poulton and Atawhai Tibble is a team-up to provide a mix of scientific and personal reflection on the nature of hope and its importance in the time of Covid-19. Published by the Social Wellbeing Agency and written in May when we were soon to be in Level 2 it’s still very pertinent. Based on findings from the Dunedin Multidisciplinary Health and Development Study (1000 members studied since 1972) and reflections on experiences of whānau and family; and how communities have risen to meet the common good.

  1. Prioritising our wellbeing when our causes keep demanding more article by Vicki Evans, Certified Coach June 4 2020 –published by Hui E Community Aotearoa –

This article asks what would happen if we served ourselves and invested more time and energy in our own well-being as we work with our causes and communities.


  1. Coronavirus FAQ: What Science Says Leaders Should Do Dr David Rock, Director NeuroLeadership Institute, Sydney and CEO of Results Coaching Systems International.

Highlights a brain based set of guidelines to help leaders and their teams.https://neuroleadership.com/your-brain-at-work/coronavirus-faq-what-science-says-leaders-should-do/  Refers to the SCARF® model Dr Rock developed to explain five domains of human social experience: Status, Certainty, Autonomy, Relatedness, and Fairness. “Status is about relative importance to others. Certainty concerns being able to predict the future. Autonomy provides a sense of control over events. Relatedness is a sense of safety with others, of friend rather than foe. And fairness is a perception of for exchanges between people.”

Workplace and Personal Wellbeing Resources

All Right? https://www.allright.org.nz/

All Right? developed in Canterbury in 2013 to support the psychosocial recovery of people following the earthquakes of 2010 and 2011. It’s a collaboration between Canterbury DHB and the Mental Health Foundation

It has lots of information and suggestions including on the workplace:  https://www.allright.org.nz/workplace  It includes this guide on Covid-19 Workplaces Resources, designed to help you to promote a supportive environment for your employees throughout this trying time.


Getting Through Together

https://www.mentalhealth.org.nz/get-help/getting-through-together/ A national mental health and wellbeing campaign brought to you by the team at All Right? – Community and Public Health division of Canterbury District Health Board and the Mental Health Foundation of New Zealand.  Lots of resources, articles information, tips on wellbeing, workplace, wellbeing for parents and whanau, managing thoughts, grief and loss, and more.

AnxietyNZ Trust

Provides support and information on anxiety in the workplace support. Notes A major cause of workplace anxiety is task overload, closely followed by dealing with change, conflict & role ambiguity, leading to absenteeism and presenteeism, when employees are at work but not functioning at a normal level.

Lots of other information, support and resources. Free 24/7 Helpline 0800 269 4389 (0800 ANXIETY), peer support groups and online sessions with registered psychologists.


NZ Psychological Society – lots of resources related to COvid-19 on its website:


 Ministry of Health:  Covid 19: Mental health and wellbeing resources

Including information, websites, advice, self help tools and apps:


Wellplace NZ A website run by the Health Promotion Agency (HPA).

https://wellplace.nz/   your guide to workplace wellbeing. This includes general workplace information and resources. Also included is a guide for workplace leaders on wellbeing at work during Covid-19:  https://wellplace.nz//assets/Uploads/GTT-workplace-resource-April-2020-.pdf

It covers common causes of stress among employees, impact of Covid-19 on our mental health, responding to distress, role of managers and lots of tools.

Wellbeing Service for frontline healthcare professionals (MOH and Healthcare New Zealand)


0800 820 080. Support line open Monday to Friday 9.00am to 7.00pm.

“To assist the Government’s COVID-19 response we’re providing healthcare professionals and care workers at the frontline confidential access to psychological health and wellbeing support. Supporting the resilience and wellbeing of New Zealand’s frontline health and care workers, is a priority.  That is why we are here to take extra care of you, the people who are taking so much care of us.

We want you to be assured that this is a confidential service. We will:

  • Respect your privacy when accessing support;
  • Be responsive and tailor support to meet your needs;
  • Give you a safe and supportive place to debrief;
  • Support your resilience to avoid burnout;
  • Promote and support your wellbeing and the wellbeing of your colleagues, support network and whānau.

The government’s Unite against Covid-19 site has lots of links and resources:


 Just A Thought https://www.justathought.co.nz/covid19

Just a Thought offers free evidence based Cognitive Behavioural Therapy (CBT) online and is designed for people with mild to moderate symptoms of anxiety and depression. CBT teaches people how to control their emotions, thoughts and behaviours to improve their mental health.

It has three courses – one called Staying on Track created to support New Zealanders with their mental and emotional wellbeing through this time of uncertainty.

The tool was developed by a team of clinicians and researchers from St Vincent’s Hospital, Sydney and University of New South Wales. It was purchased by the Wise Group in NX and enhanced and adapted for the New Zealand Environment and people.

Whakatau Mai – The Wellbeing Sessions – free online zoom community events


Free virtual community events aimed at supporting wellbeing, organised by Changing Minds in association with the Ministry of Health.  The diverse sessions invite you to connect with others, learn and practice new skills and start to look at things differently, one conversation at a time, all from the comfort of your own space.  Sessions are run regularly and include: Flexible Fitness lunch time sessions; Lets get talking drop in support group; Burnng off burnout, Mindful journaling and Heal my heart.

Information and Resources on Working Remotely

Deloitte has extensive experience working remotely and it has developed this ready to use summary to share its experience and best practices.   https://www2.deloitte.com/content/dam/Deloitte/de/Documents/human-capital/Remote-Collaboration-COVID-19.pdf


Working Well at Home is a collective dedicated to supporting you achieve your flow state while working at home. Its  mission is to be a simple one stop hub that provides you with useful, relevant information and resources that enable you to think, feel and perform at your best so you can get stuff done and be a bad ass home worker.

Employee Assistance Programmes (EAP) services

There are several Employment Assistance Services which offer one to one counselling, training and critical incident response services

EAPa nationwide organisation with a Tauranga branch:


Tauranga EAP

147 Cameron Road

0800 327 669

 Bay Counselling and Therapy Service – counselling for individuals, couples and families in Tauranga

Bay Counselling counsellors work with OCP, EAP Works, Instep, Benestar, EAP Services.

Bay Counselling has direct contracts with several local organisations to provide counselling.  Because of the nature of our organisation we are able to provide outstanding service for a very competitive price. If your company would like to explore how an EAP program might benefit the company and staff please get in touch and we will discuss it with you.


Canterbury based but offers nationwide services

0800 377 990


24/7 accessibility around the world.

Nationwide network of mental health and other professionals.

Critical incident response

Training – pre-developed 2 hour courses:

  • Managing Stress &Building Resilience
  • Managing Performance
  • Working with Teammates
  • Outplacement Support
  • Why Me, Why Change
  • Time Management
  • Balancing Life and Work
  • Retirement Planning
  • Managing Your Money
  • Drug and Alcohol Reasonable Cause

All of OCP’s program literature, informational brochures & pamphlets are free of charge to client organisations, and articles and other resources are available to everyone


Has lots of downloadable resources including several for managers such as

  • a managers guide on talking about wellbeing during Covid-19
  • a managers guide on when your team member is ill during covid -19
  • Coronavirus- managing uncertainty
  • Conversation starters for managers


Based in Auckland but available nationwide. Network of EAP practitioners, counsellors, psychologies and other relevant providers operating throughout New Zealand.

Trauma and Crisis Support

Change Support

Career Services


Managing Workplace Relations

Workplace Training



24/7 services via telephone. 0800 284 678

Operating since 1998, Instep provides health, wellbeing and support solutions for organisations across New Zealand. A partner of the Skills Group which is a collective specialising in HR strategy, vocational education, qualifications, executive coaching and mental health support.

Provides EAP, Alcohol and Drug Free Workplace programmes, Professional Supervision, Critical Incident Support, Fitness for Work.


NZ 0800 360 364

Benestar is a leading provider of health and wellbeing services and support organisations and their employees. Organisational Performance, Incident management, Workforce Wellness, Individual Wellbeing

COVID WBOP Social Sector survey findings report

SociaLink wished to better understand the impact of COVID-19 on Western Bay of Plenty community and social service agencies and the communities they work with, in order to inform and advocate to government and funders. To achieve this, SociaLink developed, distributed and compiled the findings of a survey investigating the impacts of the COVID-19 pandemic and emergency response.

Download and read the Survey Infographic, and the COVID WBOP Social sector survey findings report here.

This infographic summarises the above report well.

Please Press Pause is a think piece produced by the Wise Group. It compares our old normal world with Level 4 lockdown and then talks about a possible new world. A ‘what if’ scenario.

This report summarises the findings from feedback from around New Zealand regarding the impact Covid-19 has had on communities and the social sector during the Level 4 Lockdown period.

Impact of COVID on NZ Communities and the social sector

Over the past month social service and community sector providers around Aotearoa New Zealand have given feedback via surveys, media and other means about the impact of the COVID- 19 lockdown on the communities they support and on their own ways of working.
The following summarises the findings from this feedback regarding the impact Covid-19 has had on communities and the social sector during the Level 4 Lockdown period.

Impact of COVID on NZ Communities and social sector FINAL


Policy info on Emergency Closings and Pandemics

From Age Concern policy manual

Emergency closings

At times, emergencies such as: severe weather, fires, power failures, or pandemic (see below) can disrupt company operations. The decision to close the office will be made by the General Manager.

When the decision is made to close the office, employees will receive official notification from the General Manager.

Employee requiring medical attention

In the event an employee required medical attention, whether injured or becoming ill while at work, the employee’s personal physician must be notified immediately. If it is necessary for the employee to be seen by the doctor or go to the hospital, a family member will be called to transport the employee to the appropriate facility. If an emergency arises requiring Emergency Medical Services to evaluate the injury/illness of an employee on-site, the employee will be responsible for any transportation charges.

Pandemic emergency

Any decision to close the office during a pandemic will be made by the General Manager.

Staff with symptoms should stay home, and keep away from other people. Visitors to the office having pandemic symptoms may be asked to leave or not enter.

The Ministry of Health’s website (www.moh.govt.nz) will be used as the primary source of information about policies and plans for dealing with illnesses officially declared a pandemic by the World Health Organisation (WHO).

Workplace New Zealand (www.worksafe.govt.nz) workplace safety and employment information should also be used to inform Age Concern’s Tauranga pandemic planning and actions.

See current updates on:



Charities Act Submission

SociaLink has prepared the following submission on the Review of the Charities Act 2005. We encourage other social sector organisations to use this submission as a base or just copy and submit on your own behalf. A summary of the recommendations follows or you can download and read the full submission here.

Summary of Recommendations

  • That the timing of the review be extended to incorporate broader terms of reference and a first principles review, and be undertaken by the Law Commission.
  •  That the Department of Internal Affairs refer the review of the Charities Act 2005 to the Law Commission along with the current public submissions.
  •  An independent crown entity be established for the charitable/not for profit sector.
  •  SociaLink supports the inclusion of the additional purpose outlined on page 17 of the discussion document that is based on the objective of the Australian Charities and Not for Profits Commission Act 2012, section 15-5(1) (b):
  • to support and sustain a robust, vibrant, independent and innovative charities sector.
  •  That appropriate mechanisms be established for charitable trusts to have the right to appeal decisions made about them under the auspices of the Act.
  •  That Charities should be able to undertake advocacy as they see fit, as an activity to further their purpose.
  •  SociaLink endorses any calls for more resource and attention on reducing complexity and streamlining legislation and regulation affecting Māori charities and their purpose.