These resources aim to provide some help for staff, volunteers, managers, organisations while we live through this time of uncertainty and anxiety in dealing with Covid-19.


As many have said, dealing with Covid-19 is causing great stress for some families, whanau, clients and staff. The fear, uncertainty and grind of what will happen next and how much longer it may go on for takes a toll.

Stress related effects can include struggling to find motivation to do anything; dips in mood, irritability, fatigue, anxiety, depression and so on.

The following articles and resources provide some suggestions and options for staff and managers on general personal and workplace wellbeing, including on working remotely.

At the end is a list of organisations that provide workplace services including counselling and employee assistance programmes.

Ehara taku toa, he takitahi, he toa takitini



My success should not be bestowed onto me alone, as it was not individual success but success of a collective




Maintaining Social Wellbeing in Aotearoa-New Zealand during Covid-19: Seven Reasons to be hopeful.

This publication by Professor Richie Poulton and Atawhai Tibble is a team-up to provide a mix of scientific and personal reflection on the nature of hope and its importance in the time of Covid-19. Published by the Social Wellbeing Agency and written in May when we were soon to be in Level 2 it’s still very pertinent. Based on findings from the Dunedin Multidisciplinary Health and Development Study (1000 members studied since 1972) and reflections on experiences of whānau and family; and how communities have risen to meet the common good.

Prioritising our wellbeing when our causes keep demanding more article by Vicki Evans, Certified Coach June 4 2020 –published by Hui E Community Aotearoa

This article asks what would happen if we served ourselves and invested more time and energy in our own well-being as we work with our causes and communities.

Coronavirus FAQ: What Science Says Leaders Should Do Dr David Rock, Director  NeuroLeadership Institute, Sydney and CEO of Results Coaching Systems International

Highlights a brain based set of guidelines to help leaders and their teams.  Refers to the SCARF® model Dr Rock developed to explain five domains of human social experience: Status, Certainty, Autonomy, Relatedness, and Fairness. “Status is about relative importance to others. Certainty concerns being able to predict the future. Autonomy provides a sense of control over events. Relatedness is a sense of safety with others, of friend rather than foe. And fairness is a perception of fair exchanges between people.”

Workplace and Personal Wellbeing Resources




All Right?

All Right? developed in Canterbury in 2013 to support the psychosocial recovery of people following the earthquakes of 2010 and 2011. It’s a collaboration between Canterbury DHB and the Mental Health Foundation

It has lots of information and suggestions including on the workplace:  It includes this guide on Covid-19 Workplaces Resources, designed to help you to promote a supportive environment for your employees throughout this trying time.

NZ Psychological Society – lots of resources related to COvid-19 on its website:

Getting Through Together A national mental health and wellbeing campaign brought to you by the team at All Right? – Community and Public Health division of Canterbury District Health Board and the Mental Health Foundation of New Zealand.  Lots of resources, articles information, tips on wellbeing, workplace, wellbeing for parents and whanau, managing thoughts, grief and loss, and more.

Wellplace NZ A website run by the Health Promotion Agency (HPA).   your guide to workplace wellbeing. This includes general workplace information and resources. Also included is a guide for workplace leaders on wellbeing at work during Covid-19:

It covers common causes of stress among employees, impact of Covid-19 on our mental health, responding to distress, role of managers and lots of tools.

Ministry of Health:  Covid 19: Mental health and wellbeing resources



Wellbeing Service for frontline healthcare professionals (MOH and Healthcare New Zealand)



0800 820 080. Support line open Monday to Friday 9.00am to 7.00pm.

“To assist the Government’s COVID-19 response we’re providing healthcare professionals and care workers at the frontline confidential access to psychological health and wellbeing support. Supporting the resilience and wellbeing of New Zealand’s frontline health and care workers, is a priority.  That is why we are here to take extra care of you, the people who are taking so much care of us.

We want you to be assured that this is a confidential service. We will:

  • Respect your privacy when accessing support;
  • Be responsive and tailor support to meet your needs;
  • Give you a safe and supportive place to debrief;
  • Support your resilience to avoid burnout;
  • Promote and support your wellbeing and the wellbeing of your colleagues, support network and whānau.

The government’s Unite against Covid-19 site has lots of links and resources:

Just A Thought

Just a Thought offers free evidence based Cognitive Behavioural Therapy (CBT) online and is designed for people with mild to moderate symptoms of anxiety and depression. CBT teaches people how to control their emotions, thoughts and behaviours to improve their mental health.

It has three courses – one called Staying on Track created to support New Zealanders with their mental and emotional wellbeing through this time of uncertainty.

The tool was developed by a team of clinicians and researchers from St Vincent’s Hospital, Sydney and University of New South Wales. It was purchased by the Wise Group in NX and enhanced and adapted for the New Zealand Environment and people.

Whakatau Mai – The Wellbeing Sessions – free online zoom community events

Free virtual community events aimed at supporting wellbeing, organised by Changing Minds in association with the Ministry of Health.  The diverse sessions invite you to connect with others, learn and practice new skills and start to look at things differently, one conversation at a time, all from the comfort of your own space.  Sessions are run regularly and include: Flexible Fitness lunch time sessions; Lets get talking drop in support group; Burning off burnout, Mindful journaling and Heal my heart.


Information and Resources on Working Remotely

Deloitte has extensive experience working remotely and it has developed this ready to use summary to share its experience and best practices.

Working Well at Home

is a collective dedicated to supporting you achieve your flow state while working at home. Its  mission is to be a simple one stop hub that provides you with useful, relevant information and resources that enable you to think, feel and perform at your best so you can get stuff done and be a bad ass home worker.



Employee Assistance Programmes (EAP) services

There are several Employment Assistance Services which offer one to one counselling, training and critical incident response services

EAPa nationwide organisation with a Tauranga branch:

Tauranga EAP

147 Cameron Road

0800 327 669


Bay Counselling and Therapy Service – counselling for individuals, couples and families in Tauranga

Bay Counselling counsellors work with OCP, EAP Works, Instep, Benestar, EAP Services.

Bay Counselling has direct contracts with several local organisations to provide counselling.  Because of the nature of our organisation we are able to provide outstanding service for a very competitive price. If your company would like to explore how an EAP program might benefit the company and staff please get in touch and we will discuss it with you.


Canterbury based but offers nationwide services

0800 377 990

24/7 accessibility around the world.

Nationwide network of mental health and other professionals.

Critical incident response

Training – pre-developed 2 hour courses:

  • Managing Stress &Building Resilience
  • Managing Performance
  • Working with Teammates
  • Outplacement Support
  • Why Me, Why Change
  • Time Management
  • Balancing Life and Work
  • Retirement Planning
  • Managing Your Money
  • Drug and Alcohol Reasonable Cause

All of OCP’s program literature, informational brochures & pamphlets are free of charge to client organisations, and articles and other resources are available to everyone


Has lots of downloadable resources including several for managers such as

  • a managers guide on talking about wellbeing during Covid-19
  • a managers guide on when your team member is ill during covid -19
  • Coronavirus- managing uncertainty
  • Conversation starters for managers

Based in Auckland but available nationwide. Network of EAP practitioners, counsellors, psychologies and other relevant providers operating throughout New Zealand.

Trauma and Crisis Support

Change Support

Career Services


Managing Workplace Relations

Workplace Training



24/7 services via telephone. 0800 284 678

Operating since 1998, Instep provides health, wellbeing and support solutions for organisations across New Zealand. A partner of the Skills Group which is a collective specialising in HR strategy, vocational education, qualifications, executive coaching and mental health support.

Provides EAP, Alcohol and Drug Free Workplace programmes, Professional Supervision, Critical Incident Support, Fitness for Work.


NZ 0800 360 364

Benestar is a leading provider of health and wellbeing services and support organisations and their employees. Organisational Performance, Incident management, Workforce Wellness, Individual Wellbeing