{"id":53252,"date":"2020-09-27T14:13:03","date_gmt":"2020-09-27T02:13:03","guid":{"rendered":"https:\/\/socialink.org.nz\/legacy\/?page_id=53252"},"modified":"2026-01-23T08:28:26","modified_gmt":"2026-01-22T20:28:26","slug":"administration","status":"publish","type":"page","link":"https:\/\/socialink.org.nz\/legacy\/resources-support\/administration\/","title":{"rendered":"Administration"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.16″ _module_preset=”default” width=”60%” width_tablet=”80%” width_phone=”” width_last_edited=”on|tablet” custom_padding=”0px|0px|0px|0px|true|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/socialink.org.nz\/legacy\/wp-content\/uploads\/2020\/09\/SociaLink-Services-Icons-Collaboration-grey.png” title_text=”SociaLink-Services-Icons-Collaboration-grey” disabled_on=”on|on|off” _builder_version=”4.16″ _module_preset=”default” border_radii=”on|100%|100%|100%|100%” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_text_align=”left” header_text_color=”#bd1a8d” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n

Administration<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_orientation=”left” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Effective administration is essential to your organisation. Managing information, records, and making sure you have relevant policies and procedures in place helps with the smooth running of your organisation.<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”rgba(189,26,141,0.35)” background_color_gradient_direction=”60deg” background_image=”https:\/\/socialink.org.nz\/legacy\/wp-content\/uploads\/2020\/05\/SociaLink-Ferns-Background-scaled.jpg” background_blend=”overlay” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ max_width=”1000px” custom_padding=”0px|0px|0px|0px|true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_text_color=”#ffff” header_2_text_color=”#fff” module_alignment=”center” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n

He aha te mea nui o te ao What is the most important thing in the world?<\/h2>\n

 <\/p>\n

He tangata, he tangata, he tangata It is the people, it is the people, it is the people<\/h2>\n

[\/et_pb_text][et_pb_divider color=”#fff” divider_style=”dotted” divider_weight=”6px” _builder_version=”4.16″ _module_preset=”default” width=”40px” module_alignment=”center” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.16″ text_font=”Noto Sans|700|||||||” text_text_color=”#ffffff” text_font_size=”18px” header_5_text_color=”#fff” module_alignment=”center” global_colors_info=”{}”]<\/p>\n

M\u0101ori Proverb<\/h5>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”50px||100px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ max_width=”800px” custom_margin=”||0px||false|false” custom_padding=”0px|0px|49px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_text_color=”#500778″ text_font_size=”17px” module_alignment=”center” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

General Information<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ width=”60%” width_tablet=”80%” width_phone=”” width_last_edited=”on|tablet” custom_margin=”||0px||false|false” custom_padding=”0px|0px|0px|0px|true|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”||40px||false|false” border_width_bottom=”4px” border_color_bottom=”#500778″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_text_align=”left” text_orientation=”left” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n

Continuity Plans<\/strong><\/h3>\n

[\/et_pb_text][et_pb_blurb title=”Reading” use_icon=”on” font_icon=”i||divi||400″ icon_color=”#bd1a8d” icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” _builder_version=”4.16″ _module_preset=”default” header_font=”|||on|||||” header_text_align=”left” header_text_color=”#bd1a8d” header_font_size=”16px” header_line_height=”2.4em” custom_margin=”||20px||false|false” custom_padding=”|||0px|false|false” icon_font_size=”40px” global_colors_info=”{}”][\/et_pb_blurb][et_pb_text _builder_version=”4.24.0″ text_orientation=”left” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Your organisation continuity plan should contain all of the information you need to get your organisation running again after an incident or crisis. https:\/\/community.net.nz\/resources\/nz-navigator\/creating-an-organisation-continuity-plan\/<\/a><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Effective Complaint Handling<\/h3>\n

[\/et_pb_text][et_pb_blurb title=”Reading” use_icon=”on” font_icon=”i||divi||400″ icon_color=”#bd1a8d” icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” _builder_version=”4.13.0″ _module_preset=”default” header_font=”|||on|||||” header_text_align=”left” header_text_color=”#bd1a8d” header_font_size=”16px” header_line_height=”2.4em” custom_margin=”||20px||false|false” custom_padding=”|||0px|false|false” icon_font_size=”40px” global_module=”52230″ saved_tabs=”all” global_colors_info=”{}”][\/et_pb_blurb][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

The Ombudsman Office in Parliament has a range of documents that are very helpful in dealing with complaints. Effective complaint handling<\/a> And Managing unreasonable complaint conduct<\/a>. This is a full manual of information.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

How to write case notes<\/h3>\n

[\/et_pb_text][et_pb_blurb title=”Reading” use_icon=”on” font_icon=”i||divi||400″ icon_color=”#bd1a8d” icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” _builder_version=”4.13.0″ _module_preset=”default” header_font=”|||on|||||” header_text_align=”left” header_text_color=”#bd1a8d” header_font_size=”16px” header_line_height=”2.4em” custom_margin=”||20px||false|false” custom_padding=”|||0px|false|false” icon_font_size=”40px” global_module=”52230″ saved_tabs=”all” global_colors_info=”{}”][\/et_pb_blurb][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Creating useful, accurate and dependable records<\/strong><\/em><\/p>\n

Ever struggled with your client notes?
What? How much? how to lay out? language to use?
Here’s a resource that may help you.
From’ what is a case note to legal requirements and exercises to help you to improve.
Download the document here<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”||40px||false|false” border_width_bottom=”4px” border_color_bottom=”#500778″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_text_align=”left” text_orientation=”left” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n

Record Keeping<\/h3>\n

[\/et_pb_text][et_pb_blurb title=”Reading” use_icon=”on” font_icon=”i||divi||400″ icon_color=”#bd1a8d” icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” _builder_version=”4.16″ _module_preset=”default” header_font=”|||on|||||” header_text_align=”left” header_text_color=”#bd1a8d” header_font_size=”16px” header_line_height=”2.4em” custom_margin=”||20px||false|false” custom_padding=”|||0px|false|false” icon_font_size=”40px” global_colors_info=”{}”][\/et_pb_blurb][et_pb_text _builder_version=”4.16″ text_orientation=”left” global_colors_info=”{}”]Introduction to record-keeping, filing systems and information safety https:\/\/community.net.nz\/resources\/community-resource-kit\/introduction-to-record-keeping\/<\/a> [\/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_text_align=”left” text_orientation=”left” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n

MOH – NGO Health and Disability Network<\/strong><\/h3>\n

[\/et_pb_text][et_pb_blurb title=”Webinar” use_icon=”on” font_icon=”||divi||400″ icon_color=”#bd1a8d” icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” _builder_version=”4.13.0″ _module_preset=”default” header_font=”|||on|||||” header_text_align=”left” header_text_color=”#bd1a8d” header_font_size=”16px” header_line_height=”2.4em” custom_margin=”||20px||false|false” custom_padding=”|||0px|false|false” icon_font_size=”40px” global_module=”52229″ saved_tabs=”all” global_colors_info=”{}”][\/et_pb_blurb][et_pb_text _builder_version=”4.16″ text_orientation=”left” global_colors_info=”{}”]Extensive list of webinars on administration systems processes policies and procedures. https:\/\/ngo.health.govt.nz\/resources\/ngo-council-webinar-project\/webinars-administration<\/a> Employsure<\/a> webinars and free e-downloads Independent provider of employment regulations and workplace health and safety [\/et_pb_text][et_pb_text _builder_version=”4.23″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

A quick guide to record keeping<\/h3>\n

[\/et_pb_text][et_pb_blurb title=”Reading” use_icon=”on” font_icon=”i||divi||400″ icon_color=”#bd1a8d” icon_placement=”left” image_icon_width=”40px” content_max_width=”100%” _builder_version=”4.13.0″ _module_preset=”default” header_font=”|||on|||||” header_text_align=”left” header_text_color=”#bd1a8d” header_font_size=”16px” header_line_height=”2.4em” custom_margin=”||20px||false|false” custom_padding=”|||0px|false|false” icon_font_size=”40px” global_module=”52230″ saved_tabs=”all” global_colors_info=”{}”][\/et_pb_blurb][et_pb_text _builder_version=”4.23″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Creating useful, accurate and dependable records<\/strong><\/em><\/p>\n

Record keeping is one of those things that most people don’t often think about, but if you don’t get it right, the consequencies could be huge for your organisation. Have a look at these quick checklists to make sure you’re keeping everything you need to. <\/p>\n

Download the full article here.<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Administration Effective administration is essential to your organisation. Managing information, records, and making sure you have relevant policies and procedures in place helps with the smooth running of your organisation. He aha te mea nui o te ao What is the most important thing in the world?   He tangata, he tangata, he tangata It […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":51658,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-53252","page","type-page","status-publish","hentry"],"aioseo_notices":[],"yoast_head":"\nAdministration - SociaLink<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/socialink.org.nz\/legacy\/resources-support\/administration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Administration - SociaLink\" \/>\n<meta property=\"og:description\" content=\"Administration Effective administration is essential to your organisation. Managing information, records, and making sure you have relevant policies and procedures in place helps with the smooth running of your organisation. He aha te mea nui o te ao What is the most important thing in the world?   He tangata, he tangata, he tangata It […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/socialink.org.nz\/legacy\/resources-support\/administration\/\" \/>\n<meta property=\"og:site_name\" content=\"SociaLink\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-22T20:28:26+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/socialink.org.nz\\\/legacy\\\/resources-support\\\/administration\\\/\",\"url\":\"https:\\\/\\\/socialink.org.nz\\\/legacy\\\/resources-support\\\/administration\\\/\",\"name\":\"Administration - SociaLink\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/socialink.org.nz\\\/legacy\\\/#website\"},\"datePublished\":\"2020-09-27T02:13:03+00:00\",\"dateModified\":\"2026-01-22T20:28:26+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/socialink.org.nz\\\/legacy\\\/resources-support\\\/administration\\\/#breadcrumb\"},\"inLanguage\":\"en-NZ\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/socialink.org.nz\\\/legacy\\\/resources-support\\\/administration\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/socialink.org.nz\\\/legacy\\\/resources-support\\\/administration\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/socialink.org.nz\\\/legacy\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\",\"item\":\"https:\\\/\\\/socialink.org.nz\\\/legacy\\\/resources-support\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Administration\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/socialink.org.nz\\\/legacy\\\/#website\",\"url\":\"https:\\\/\\\/socialink.org.nz\\\/legacy\\\/\",\"name\":\"SociaLink\",\"description\":\"Building a thriving social sector in Tauranga Moana\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/socialink.org.nz\\\/legacy\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-NZ\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Administration - SociaLink","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/socialink.org.nz\/legacy\/resources-support\/administration\/","og_locale":"en_US","og_type":"article","og_title":"Administration - SociaLink","og_description":"Administration Effective administration is essential to your organisation. Managing information, records, and making sure you have relevant policies and procedures in place helps with the smooth running of your organisation. He aha te mea nui o te ao What is the most important thing in the world?   He tangata, he tangata, he tangata It […]","og_url":"https:\/\/socialink.org.nz\/legacy\/resources-support\/administration\/","og_site_name":"SociaLink","article_modified_time":"2026-01-22T20:28:26+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/socialink.org.nz\/legacy\/resources-support\/administration\/","url":"https:\/\/socialink.org.nz\/legacy\/resources-support\/administration\/","name":"Administration - SociaLink","isPartOf":{"@id":"https:\/\/socialink.org.nz\/legacy\/#website"},"datePublished":"2020-09-27T02:13:03+00:00","dateModified":"2026-01-22T20:28:26+00:00","breadcrumb":{"@id":"https:\/\/socialink.org.nz\/legacy\/resources-support\/administration\/#breadcrumb"},"inLanguage":"en-NZ","potentialAction":[{"@type":"ReadAction","target":["https:\/\/socialink.org.nz\/legacy\/resources-support\/administration\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/socialink.org.nz\/legacy\/resources-support\/administration\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/socialink.org.nz\/legacy\/"},{"@type":"ListItem","position":2,"name":"Support","item":"https:\/\/socialink.org.nz\/legacy\/resources-support\/"},{"@type":"ListItem","position":3,"name":"Administration"}]},{"@type":"WebSite","@id":"https:\/\/socialink.org.nz\/legacy\/#website","url":"https:\/\/socialink.org.nz\/legacy\/","name":"SociaLink","description":"Building a thriving social sector in Tauranga Moana","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/socialink.org.nz\/legacy\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-NZ"}]}},"_links":{"self":[{"href":"https:\/\/socialink.org.nz\/legacy\/wp-json\/wp\/v2\/pages\/53252","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/socialink.org.nz\/legacy\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/socialink.org.nz\/legacy\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/socialink.org.nz\/legacy\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/socialink.org.nz\/legacy\/wp-json\/wp\/v2\/comments?post=53252"}],"version-history":[{"count":20,"href":"https:\/\/socialink.org.nz\/legacy\/wp-json\/wp\/v2\/pages\/53252\/revisions"}],"predecessor-version":[{"id":59155,"href":"https:\/\/socialink.org.nz\/legacy\/wp-json\/wp\/v2\/pages\/53252\/revisions\/59155"}],"up":[{"embeddable":true,"href":"https:\/\/socialink.org.nz\/legacy\/wp-json\/wp\/v2\/pages\/51658"}],"wp:attachment":[{"href":"https:\/\/socialink.org.nz\/legacy\/wp-json\/wp\/v2\/media?parent=53252"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}