For the Greater Good – Mapping the Social Sector – the whole story

Stories from the Front Line

Read our compilation of sector stories.

Download the total report here.

MP Jan Tinetti's speech

Update your organisational details

We encourage you to keep your organisational details up-to-date, the more up-to-date the information is the more useful the information will be.

If you have been interviewed as part of the project the nominated contact person from your organisation should have received an email with your personalised login on 14 November 2017.

If you do not have the login please click on the following link and update your details:

https://portal.socialink.org.nz/index.php/login

 

Want to participate in the Mapping the Social sector project?

Unfortunately we were not able to interview every social service provider in the first phase of this project.  The more organisations that participate the more useful the information will be and we encourage you to participate.

We can arrange for you to login into the database and add your information or we can arrange a time to meet with you and input your information into the database.  Please contact info@socialink.org.nz.

 

Use of information from the Mapping the Social Sector project

All the information provided will be owned by the organisations who provide it. SociaLink will collect, manage and protect the database.

Please be assured that your confidentially is of the utmost importance to SociaLink and the success of the project. The researchers in the project have all signed non-disclosure agreements and data protocols have been developed which detail our processes for protecting your information.

Detailed funding and service information that is not already publicly available will not be disclosed to other agencies or funders of services without permission of the organisation. Broad funding parameters and service information (e.g. provide financial literacy services) will be available as an indicator of the nature and scale of a service.

The information will be made available in an anonymous, aggregated manner only.

 

Workshop feedback notes now available.

MP Jan Tinetti addressing the crowd about Government priorities

A large crowd gathered to hear about the Mapping the Social Sector research.

People were eager to join in discussions about the research.

 

After lunch Zumba with TeeJay, Jan Tinetti and Mrs Agnes Brown

Liz Davies General Manager SociaLink, delivering the report to the crowd.

Mayor Garry Webber, MPs Jan Tinetti and Angie Warren Clarke

Great to enjoy fresh air while discussing and networking

Mapping the Social Sector goes live

Ground-breaking report highlights the value of social services in addressing serious social issues in the western Bay of Plenty

 

Watch the video interview here

 

A first of its kind report points to the 700 plus social services provided in the western Bay of Plenty looking to improve social outcomes for the most vulnerable people in our area.

The report identifies housing, poverty and health as the major issues facing communities with many providers highlighting how under-funding impacts their ability to be fully effective and work well with other organisations.

SociaLink’s For the Greater Good report is the product of months of research and interviews with social sector organisations in the western Bay. General Manager Liz Davies said that the project emerged from a need expressed by the sector to better understand itself, provide data for future planning and to demonstrate the value and contribution it makes to the region.

“Local MP Jan Tinetti will officially launch the report on May 14 and we are hopeful that this will demonstrate the immense value of social services and initiate a critical discussion on the most effective, efficient way to deliver these vital services in the western Bay,” says Liz.

“Our research and interviews have shown just how complex and widespread the sector is and how strong the need is for these services by the most vulnerable people in our communities.”

Stories from clients of some of the social services will also be released to demonstrate the critical role social services have in the lives of many people in our community.

Key points from the report that covers most but not all social sector organisations include:

  • 225 services deliver over 740 services
  • 123 organisations employ 988 full time equivalents along with 4937 volunteers
  • 88% of organisations are small or medium sized
  • Most large organisations struggle to attract Maori staff
  • Others lack marketing and communications capability
  • Most services are funded by philanthropic and community agencies
  • Central government funds over 260 services

The report will be launched on May 14 at 10 am at the Historic Village Hall. Attendance is free but people are asked to register https://socialink.org.nz/calendar/mapping-social-sector-launch/. Following a presentation on the report’s findings, participants will be invited to join in workshops focussing on the research and look at how organisations can work together to maximise the findings.

The full report will be available on the SociaLink website www.socialink.org.nz following the event on Tuesday.

Ends

Mapping the sector – Fact sheet

Fact Sheet – Mapping the Social Sector

9 May 2017

How did this project come about?

The Western Bay Of Plenty is served by a wide range of social services. The social sector expressed a desire to better understand ‘who is the social sector’ and for the sector to be more valued and connected. As a result SociaLink was established to provide a structure for research, innovation, collaboration, information, networking and advocacy in the social sector in the Western Bay of Plenty sub-region.

SmartGrowth also recognised the importance and value of social services for communities and their planning for new communities in response to population growth. As a result they have provided resources to better understand social services.

How is the project funded?

The project is locally funded and driven for the benefit of the local social sector. More specifically, SociaLink and SmartGrowth are paying for the development and implementation of the project. This is a direct reflection of the value the project will add to all participants, funders and ultimately the Western Bay of Plenty Community.

 How will the project benefit funders and stakeholders?

By mapping the sector, the project will:

  • increase the level and depth of information of social sector organisations in the WBOP.
  • identify services in the WBOP that align with the outcomes/priorities of funders.
  • provide an evidence base to inform planning and funding allocation decisions.
  • inform funders if the sector is best configured to deliver effective and efficient social services.
  • increase understanding of what services are provided and where there are gaps/duplications.
  • increase understanding of the ‘value’ agencies provide beyond what they are funded to provide.
  • provide a better understanding of the communities social services work in.
  • provide a picture of projects funded by other funders.
  • investigate how this project can align/ assist with the update of the Vital Signs research.
  • provide an evidence base for the business community to know how to best contribute to supporting social outcomes.

How will ‘Mapping the Social Sector’ benefit Social Sector organisations?

By mapping the sector, the project will:

  • increase their understanding of what services are provided in the WBOP.
  • raise the profile and value of organisations and other social services by highlighting the role they and other organisations play in the social fabric of the Western Bay of Plenty.
  • provide an evidence base to inform their planning and decision making processes.
  • increase understanding of the ‘value’ agencies provide beyond what they are funded to provide.
  • provide them with an overall picture of the sub-region.
  • match services with funders’ priorities to assist in applying for funding.
  • provide all the relevant demographic information for the communities to whom they deliver services to.
  • provide an opportunity to grow their relationship and understanding of SociaLink and how SociaLink could best work with and empower their organisation.
  • assist social sector organisations with telling their story and how their services make a difference.

Who will participate in ‘Mapping the Social Sector’ project?

Social services in the Western Bay of Plenty including charities, incorporated societies and any formal entity that provide primarily social services.

Is participation voluntary?

Yes. We would however encourage social sector organisations to participate as the information gathered will be most comprehensive and valuable to all if as many organisations as possible contribute.

 How will the project be conducted?

To avoid asking for information already available, during stage one, we will obtain publicly available information from, for example, social services websites and the Charities Services website.

Stage two consists of meeting with social service agencies to raise awareness of SociaLink, develop our relationship and collect information. This process will not only add more in-depth and qualitative information, it will also verify the information gathered in stage one. Answers to structured questions will be entered into the electronic database. Protocols have been developed to ensure information provided by social sector agencies is protected and to enhance the reliability of data collection and input.

What type of information will be available?

The map will show all social services provided in the WBOP including the type, location and broad funding level of services, number of staff and volunteers, funding sources, alignment of services with funder priorities, and some general research topics identified by the social sector and project stakeholders. For example, capacity and capability requirements of social service organisations and challenges facing communities.

Demographic information at census area unit can also be cross referenced with location of services.  Innumerable permutations will be possible depending on what information is required e.g. number of services receiving government funding between $100-150,000 to deliver counselling services to 0-5 year olds in Maketu.

Aren’t there existing directories with information about services that are provided?

There are a range of directories (e.g. Citizens Advice Bureau, WebHealth etc) that have been developed to assist people trying to find a service or to refer people to services.  The research we are conducting will provide a lot more organisational information about social services (e.g funding, staff) than is currently available from other databases or directories. It will also link services with stakeholders and funders priorities.

 Who owns the information?

The information will be owned by the organisations who provide it. SociaLink will collect, manage and protect the database.

How will SociaLink ensure ‘commercially sensitive’ information is protected?

Please be assured that confidentially of information is of the utmost importance to SociaLink and the success of the project. The researchers in the project have all signed non-disclosure agreements and data protocols have been developed which detail our processes for protecting the information.

Detailed funding and service information that is not already publicly available will not be disclosed to other agencies or funders of services without permission of the organisation.  Broad funding parameters and service information (e.g. provide financial literacy services) will be available as an indicator of the nature and scale of a service.

The information will be made available in an anonymous, aggregated manner only.

How will I be able to access information?

General reports will be produced and made available on SociaLink and other relevant websites.

Tailored reports can be requested and will be produced by SociaLink.  There may be a small charge for tailored reports.

How will ‘Mapping the Social Sector’ research be used?

The sector, SociaLink and stakeholders can use this research to aid planning and funding of services and to inform discussions about the scale and range of services that are provided and may be required in the future.  You will be aware that a lot of funders are already having these discussions.  This information means the social services sector can be proactive in these discussions.

The information will be used by SociaLink to promote the value of social services. It will also inform how SociaLink can best work with and assist social services.

How will the data be managed and updated?

Confidentially and data security are of the utmost importance to SociaLink and the success of the project.

SociaLink will be responsible for managing the database, ensuring the security of the information and data protocols have been developed accordingly.  As of February 2017 no funding has been secured to maintain and update the database.  Once the research is completed SociaLink will seek to secure funding for updating the information.

Research time line (indicative only)

February:                                        Stakeholder meeting to determine information to be collected

March  – August 2017:                 Employ researchers

Collect desktop information and meet with social sector agencies

September 2017                            Analyse information collected and prepare reports

October – December 2017          Release reports with general project findings

 Additional information

For more information on the questions you will be asked, down load the Overview of Interview Topics. You can also contact  SociaLink’s General Manager, Liz Davies on 07 – 578 6664 or 022 – 461 9104

Download a hard copy of this FACT SHEET – updated here

Mapping the Social Sector in the western Bay of Plenty

SociaLink is now proud to announce the launch of the  ‘Mapping the Social Sector’ project, which sets out to create an evidence base, or ‘map’, to help raise the profile of social services. The ’map’ will overlay the demography of the communities with the services that are being delivered and will link sector information with funders’ outcomes and priorities. SociaLink and SmartGrowth identified a need for better understanding of the sector, its organisations and their role some years ago.  They have been working with the sector to scope this project and to secure funding. Read more…

The project work consists of two phases. Firstly, to avoid asking for information already available, we will undertake desk top research to obtain publicly discoverable information from websites such as Charities Services.  Secondly, we will be meeting with social service organisations to raise awareness of SociaLink, develop relationships, collect information and verify the desktop information gathered in phase one. Answers to structured questions will be entered into an electronic inventory database by a qualified, trustworthy researcher.

Participation by social sector organisations is entirely voluntary, however the ‘map’ will be most comprehensive and valuable to the Social Sector if as many organisations as possible contribute. We will ensure ownership of the data stays with the organisation that provides it and have developed strict data management and security protocols to ensure the information is protected.

In terms of reporting, each participating organisation will receive a report on demographic data (e.g. number of households, income etc) in their service areas and how these align with funders and stakeholders priorities. This will assist with planning, funding applications and telling your organisation’s story. General reports will be produced and made available on SociaLink and other relevant websites. Tailored reports can be requested and SociaLink will report only aggregated and anonymous data.
SociaLink will continue to provide regular updates on the project and contact will be made with social sector organisations over the coming months to invite project participation.

FACT SHEET – Updated

Mapping the Social Sector

How did this project come about?

When the SmartGrowth Social Sector Forum was established in 2012 it identified the need for a better understanding of the sector.  Since then SmartGrowth and SociaLink have been working with the sector to develop the research methodology and to obtain funding.  The project is known as ‘Mapping the Social Sector’.

How is the project funded?

The project is locally funded and locally driven for the benefit of the local social sector. More specifically, SociaLink and SmartGrowth are paying for the development and implementation of the project. This is a direct reflection of the value the project will add to all participants, funders and ultimately the Western Bay of Plenty Community.

How will ‘Mapping the Social Sector’ benefit my organisation?

By mapping the sector, the project will:

  • increase understanding of what services are provided in the WBOP.
  • provide an evidence base to inform planning and funding decisions.
  • increase understanding of the ‘value’ agencies provide beyond what they are funded to provide.
  • identify which services are provided in the WBOP that align with funder priorities.
  • provide a better understanding of the communities social services work within.
  • provide an overall picture of the sub-region.
  • enhance funders’ understanding and awareness of projects funded by other funders in close vicinity so that the overall efficacy of projects in the sub region becomes visible.
  • overlay the demography of the communities with the services that are being delivered in the community.
  • identify gaps for service delivery improvement.

 

Who will participate in ‘Mapping the Social Sector’ project?

Social services in the Western Bay of Plenty including charities, incorporated societies and any formal entity that provides primarily social services.

 

Is participation voluntary?

Yes. We would however encourage you to participate as the information gathered will be most comprehensive and valuable to all if as many organisations as possible contribute.

 

What will be the benefit for the social services sector?

By mapping the sector, the research will:

  • provide each agency with a report on demographic data (e.g. number of households, income etc) in their service areas and how these align with funders and stakeholders priorities. This will assist with planning, funding applications and telling their story.
  • provides an evidence base to enable the social services sector to be proactive in their discussions with funders and stakeholders on how to best fund service delivery.
  • increase awareness within the sector of services operating in the WBOP and can, for example, generate reports on all services delivered to 0-5 year olds in Welcome Bay that are funded by government.
  • encourage coordination and collaboration due to increased awareness of the services provided across the WBOP.
  • provide an evidence base to demonstrate the ‘value’ agencies provide beyond what they are funded to provide.
  • provide an evidence base to better promote/value the sector.
  • assist SociaLink in building relationships with the sector and be of assistance to social services.

 

How will the project be conducted?

To avoid asking for information already available, during stage one, we will undertake desk top research to obtain publicly discoverable information from websites such as Charities Services etc.

Stage two consists of meeting with social service agencies to raise awareness of SociaLink, develop relationships and collect information. This process will not only add more in-depth and qualitative information, it will also verify the desktop information gathered in stage one. Answers to structured questions will be entered into the electronic inventory database. Protocols have been developed to ensure information provided by social sector agencies is protected and to enhance the reliability of data collection and input.

 

What type of data will be available?

All social services provided in the WBOP including the type of services, location of services, broad funding level of services, number of staff and volunteers, funding sources, alignment of services with funder priorities, research topics to be finalised with stakeholders.

Demographic information at census area unit can also be cross referenced with location of services.  Innumerable permutations will be possible depending on what information is required e.g. number of services receiving government funding between $100-150,000 to deliver counselling services to 0-5 year olds in Maketu.

 

Aren’t there existing directories with information about services that are provided?

There are a range of directories (e.g. Citizens Advice Bureau, WebHealth etc) that have been developed to assist people trying to find a service or to refer people to services.  The research we are conducting will provide lot more organisational information about social services (e.g funding, staff) than is currently available from other databases or directories. It will also link services with stakeholders and funders priorities.

 

Who owns the data?

The data will be owned by the organisations who provide the data. SociaLink will collect, manage and protect the database.

 

How will SociaLink ensure ‘commercially sensitive’ data is protected?

Please be assured that your confidentially is of the utmost importance to SociaLink and the success of the project.

Detailed funding and service information that is not already publicly discoverable will not be disclosed to other agencies or funders of services without permission of the organisation.  Broad funding parameters and service information (e.g. provide financial literacy services) will be available as an indicator of the nature and scale of a service.

The data will be made available in an anonymous, aggregated manner only.

 

How will I be able to access data?

General reports will be produced and made available on SociaLink and other relevant websites.

Tailored reports can be requested and will be produced by SociaLink.  There may be a small charge for tailored reports.

 

How will ‘Mapping the Social Sector’ research be used?

The sector, SociaLink and stakeholders can use this research to aid planning and funding of services and to inform discussions about the scale and range of services that are provided and may be required in the future.

The information will be used by SociaLink to promote the value of social services. It will also inform how SociaLink can best work with and assist social services.

 

How will the data be managed and updated?

Your confidentially and data security is of the utmost importance to SociaLink and the success of the project.

SociaLink will be responsible for managing the data base and ensuring the security of the information.  As of February 2017 no funding has been secured to maintain and update the database.  Once the research is completed SociaLink will seek to secure funding for updating the data.

 

Research time line (indicative only)

February:                                        Stakeholder meeting to determine information to be collected

March  – August 2017:                 Employ researchers

Collect desktop information and meet with social sector agencies

September 2017                            Analyse data collected and prepare reports

October – December 2017          Release reports with general project findings

 

Additional information

If you have further questions or seek more information, please visit www.SociaLink.org.nz or contact the SociaLink General Manager, Liz Davies on 07 – 578 6664 or 022 – 461 9104