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Learning & Development opportunities

At the end of 2019 SociaLink carried out a survey on what the Learning & Development needs of the social sector were, in this area. Although we weren’t overwhelmed with responses we pushed on and invited a selection of people to lunch to discuss our needs further. Read the results here, and let us know if you have an opinion also.

Summary of survey responses

  • People are overloaded with their case work
  • Prefer face to face learning in small groups during weekday and in short sessions 2 hours to ½ days.
  • Topics favoured

Table of figures

Financial management14
Leadership18
Operational management e.g. human resources14
Marketing and communications17
Applying Tiriti o Waitangi to the social sector in the WBOP18
Digital technology- assessment of technology needs and ongoing support to address needs12
Using social media (including engaging with younger people)18
Fundraising10
Health and safety compliance15
Basic understanding of Māori pronunciation and protocol11
Local Māori history and local iwi and hapu14
Upskilling Board Trustees12
Pasifica cultural understanding11
Engaging with people from other cultures12
Measuring your impact18
Change management15
Strategic planning11
Advocacy15
Social Work continuing professional education12
Collaboration12
Human Resource Advice eg including contracting staff11

Link to our Learning & Development page to find out what is scheduled.

Here is our 2020 draft annual Learning, Development and Event programme. All items are subject to availability and confirmed dates.

2020 Plan

New Appointment

We’re pleased to announce the establishment of a Community Insights Laboratory (CIL) following the feasibility study to determine the need for such a facility, for which there was a lot of interest.  The Community Insights Lab aims to make available ‘big data’ or any kind of data to help inform decision making and planning for the community and social sectors.

We are very excited to have employed Liz Flaherty who is starting in mid-January 2020 to do more detailed planning for the CIL, build relationships with holders of data and start using data to help the sector.  Many of you will know Liz Flaherty, she has extensive experience in the social sector, particularly in the area of family harm, including being an experienced researcher.

Great Managers Programme

THE POWER OF GREAT MANAGEMENT IN THE WORKPLACE

Effective people leadership skills are critical for navigating the fast pace of change within workplaces today. Great management is vital for all high performing and happy teams and is an essential part of building healthy and thriving workplaces.

Great managers consistently engage their teams to achieve outstanding performance. They create environments where employees take responsibility for their own, and their team’s, engagement and build workplaces that are engines of productivity and profitability.

The results you are getting in your organisation across the board are greatly influenced by the management skillset of your people leaders.

GREAT MANAGERS ARE LEADERS, THEY:

  • Lead their people
  • Take responsibility for the engagement and performance of their people
  • Lead by example cultivating a positive and encouraging team culture
  • Consistently coach and develop their people to deliver results
  • Are hungry for growth, seeking out feedback to help them improve

THE INFLUENCE MANAGERS HAVE ON THEIR PEOPLE

Managers account for at least 70% of the variance in employee engagement scores across business units, Gallup estimates.

The future success of a company will rely on the development of a highly conscious style of management, a great manager. The role is less about control and more about enabling people to do their best work in an environment that fosters creativity, experimentation and learning.

This new manager functions as a connector, catalyst and enabler of ideas and innovation.

GREAT MANAGERS PROGRAMME

  • DEVELOPS STRONG leadership capability
  • BOOST employee engagement AND RETENTION
  • PROMOTE A CULTURE OF OPENNESS AND TRUST
  • SUPPORT HEALTHY working relationships

Great Managers is an 8-module workplace training programme designed to develop the management capability of people managers. Through this programme your people managers can:

  • Discover the new role of manager as leader in the workplace
  • Learn how to cultivate trust through your daily actions
  • Develop team vision, purpose, values to grow team motivation and focus
  • Learn how to have the conversations that matter to improve performance
  • Develop your coaching skills to empower your people

PROGRAMME MODULES

MODULE ONE

 

INTRODUCTION TO GREAT MANAGERS

The new role of people leaders in today’s workplace

Setting programme learning outcomes

Great managers self-assessment

MODULE TWO

YOU AS A GREAT MANAGER

The power of your mindset

Cultivating trust through your actions

Self-development principles

MODULE THREE

SHARING THE DIRECTION

Vision and Purpose

Values to guide behaviour

Team objectives

MODULE FOUR

FACILITATING GREAT MEETINGS

Team meetings

Individual check-ins

Feedforward sessions

MODULE FIVE

ACCOUNTABILITY CONVERSATIONS

Roles and responsibilities

Clarify performance expectations

Accountability conversations

MODULE SIX

BEING ASSERTIVE

The four types of communication

Using conflict as an opportunity to grow

Speaking when the toxic four behaviours are present

MODULE SEVEN

 VITAL CONVERSATIONS

Conversations that matter

The impact of avoiding vital conversations

Improvement conversations

MODULE EIGHT

COACHING THROUGH QUESTIONS

Active listening

Coaching conversations

Questions

FEEDBACK FROM PARTICIPANTS

CAITLIN BARR-SMITH | COMPANY ACCOUNTANT | CLASSIC GROUP

Every session was useful and interesting and the energy you bring makes for a better learning experience. I’ve learnt the importance of self-reflection and it opened my eyes to things I wasn’t seeing. The training encouraged me to reflect on the impact of my actions as manager.

Angela O’Donnell | Volunteer Coordinator | TAURANGA RDA

I really enjoyed the programme.  I felt it kept me on track. I’ve been reminded that I need to lead the way and own my strengths. Thanks for your coaching, I enjoyed your energy.

FEEDBACK FROM PARTICIPANTS

DEBORAH NICOL | SOCIAL WORK MANAGER | EMPOWERMENT NZ

This programme is one of the most fantastic mentoring and learning experiences I have had. It really helped me in my work. Vanessa is an excellent facilitator and mentor. Thank you so much for all your support throughout this programme. You were my biggest catalyst. I feel so lucky to have met you and learnt all I did. You really are fantastic.

NICK BECK | SENIOR CONSTRUCTION MANAGER | CLASSIC BUILDERS BAY OF PLENTY

Overall a great course. It was confronting when it needed to be which forced me to face some hard truths when looking at the sustainability of the way I like to work. I experienced massive personal growth. I feel more equipped to deal with issues that pop up in my current role.

December 2019 Blog

What you’ve told us and what we’re doing

Thank you to those of you who have let us know what you see as the key issues we can approach central government about to seek their support.  The key issues that have been identified are:

  • Family violence/child abuse
  • Poverty
  • Fragmentation of social services.

Family violence/child abuse

It was noted that central government is investing and making changes in the way they address family violence and child abuse, locally Tauranga Moana Abuse Prevention (TMAPS) are holding a Ripple Effect conference in May 2020 which will focus on child abuse prevention.  SociaLink are happy to facilitate engagement with central government to progress whatever recommendations come out of the conference.

Poverty

SociaLink has invited the Child Poverty Action Group to visit Tauranga in February 2020 to meet with the social sector and let us know about the issues they are working on and to see if there is interest in establishing a regional child poverty network which SociaLink would be happy to support.   We are also supporting work Social Service Providers Aotearoa is doing to lobby government on the back of their research on the funding gap for social service providers of $630 million.

Fragmentation of services

SociaLink is supporting a number of organisations to work together to achieve greater impact.  This includes Co-Lab in Te Puke, organisations providing services to people who are homeless, organisations that work with people with autism and organisations working together in relation to food supply, called Kai Western Bay.  We are also working with social service providers to explore the feasibility of establishing a centralised hub to deliver services in the areas of family harm and older people.  We are also in the process of establishing a network for Māori providers.  Work is also being undertaken to assess the feasibility for some kind of entity that would enable community organisations to access shared back office services, what this space!

If you have other ideas of how SociaLink can help address the above issues please let us know, contact Liz Davies, General Manager liz@socialink.org.nz or 022 461 9104.

2020 and beyond

I’m pleased to announce the establishment of a Community Insights Laboratory (CIL) following the feasibility study to determine the need for such a facility, for which there was a lot of interest.  The Community Insights Lab aims to make available ‘big data’ or any kind of data to help inform decision making and planning for the community and social sectors.   We are very excited to have employed Liz Flaherty who is starting in mid-January 2020 to do more detailed planning for the CIL, build relationships with holders of data and start using data to help the sector.  Many of you will know Liz Flaherty, she has extensive experience in the social sector, particularly in the area of family harm, including being an experienced researcher.

 Pay equity campaign

Following local research into pay equity, or the lack there of, for workers employed by non-government organisations and at the request of the social sector, SociaLink is going to embark on a campaign to raise local community awareness and to lobby central government.  For example, social workers being paid on average $30,000 per year less than their colleagues in government is not just very unfair, it has significant impacts on the recruitment and retention of workers.

Legalisation of cannabis

Most of you would see the impact of cannabis on your clients and our communities.  To help inform the public and the sector in voting on the referendum we plan to hold a forum to hear the pro’s and con’s for the legalisation of the personal use of cannabis.

Central Government elections

It doesn’t seem that long ago that we had the 2017 elections but yes, it’s coming around again.  SociaLink will hold a local candidates forum so you can hear directly from candidates and ask questions.  We will also let you know political parties positions on key issues impacting on the social sector to help you make informed voting choices that have a considerable impact on the people you provide services to and of course how social services are funded.

I wish you all a very meri kirihimete with whanau and friends and a very well deserved break to recharge the batteries after a very busy year, be safe and look after yourself and enjoy your whanau and friends.

Liz Davies

General Manager