Effective administration is essential to your organisation. Managing information, records, and making sure you have relevant policies and procedures in place helps with the smooth running of your organisation. Information technology (IT) develops quickly. While it is not possible to keep up with every development, it is important that technology is utilised appropriately and does not become a blockage to effectiveness. (Source: Ministry of Health NGO Health and Disability Network)
Policy and Procedure templates
Policies are the guiding principles by which an organisation is run. Here is a checklist and policy templates
Checklist of policies and procedures
Institute of Community Directors (Australia)
An extensive resource for policy and procedure templates
Employment New Zealand
The leading source of information on employment in New Zealand, part of Ministry of Business Innovation and Employment (MBIE) inclusive of eg. employment agreement builder, wages, leave and holiday and resolving problems sections.
Free advice on employment relations issues
Employment NZ – Contact us
For free employment information via website or 0800 209020
Employsure (independent provider) Employment Relations Helpline on 0800 675 698
Ministry of Health NGO Health and Disability Network
Extensive list of webinars on administration systems processes policies and procedures.
Employsure webinars and free e-downloads
Independent provider of employment regulations and workplace health and safety
It is important that you think about risk to your charity/organisation.The first step is to consider the possible risks and identify them. Creating a risk management plan is an approach that:
- recognises risk
- considers the likely probability of the risk occurring
- identifies the likely impact should the risk occur and
- describes how the risk will be managed.
For a risk management plan see Risk Management Plan – overview and template
The Risk Management Toolkit is a resource to assist with identifying and understanding risk factors for an organisation, create a risk management policy and manage and monitor the risks identified.
Managing unreasonable complainant conduct – full manual
Download PDF 1.69 MB